Shipping policy
Shipping Policy
Processing Time
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Orders are processed and prepared for shipment within 5–7 working days after order confirmation.
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You will receive a confirmation email with tracking details once your order ships.
Domestic Shipping (Pakistan)
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We ship nationwide via PostEx, Leopards, and TCS courier services.
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Delivery time: 2–5 working days depending on your city.
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Tracking number provided for all orders.
International Shipping
We ship worldwide. Estimated delivery times:
| Region | Estimated Time |
|---|---|
| UAE & Saudi Arabia | 7–15 working days - via Air |
| USA, Canada, UK | 15–45 working days - via Sea |
| Other Countries | Contact us for a quote |
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Shipping partners: DHL, FedEx, and trusted freight forwarders.
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Full tracking provided for every international shipment.
Shipping Costs
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Shipping costs are calculated at checkout based on:
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Order weight and size
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Destination country
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For wholesale orders, shipping quotes are provided upon inquiry.
Customs, Duties & Taxes
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International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
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These charges are not included in our shipping fees and are the buyer's responsibility.
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We provide full export documentation (commercial invoice, packing list, certificate of origin) to assist with customs clearance.
Order Tracking
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Once shipped, you will receive a tracking number via email or WhatsApp.
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You can track your order directly through the courier's website.
Lost or Damaged Shipments
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If your package is lost or arrives damaged, contact us immediately at shopystery@gmail.com or WhatsApp +92 310 000 3103.
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We will file a claim with the courier and work to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions:
📞 WhatsApp: +92 310 000 3103
📧 Email: shopystery@gmail.com